LEGAL / PRIVACY_POLICY

YOUR DATA.
YOUR
RULES.

THIS IS NOT THE KIND OF PRIVACY POLICY WRITTEN TO PROTECT US FROM YOU. IT IS WRITTEN TO SHOW YOU EXACTLY WHAT HAPPENS WITH YOUR INFORMATION — AND MORE IMPORTANTLY, WHAT DOES NOT.

TRACKERS

ZERO

DATA SALES

NEVER

HOSTING

CLIENT

AD PROFILES

NONE

EFFECTIVE_DATE

EFFECTIVE MARCH 2025. LAST UPDATED MARCH 2026.

01 / THE_PRINCIPLE

WE BUILT THE PRODUCT
SO WE WOULD NOT
NEED YOUR DATA.

MOST SOFTWARE COMPANIES COLLECT DATA BECAUSE THEIR BUSINESS MODEL DEPENDS ON IT. OURS DOES NOT. ARIA IS A PERPETUAL LICENSE. YOU PAY ONCE, YOU OWN IT, AND YOUR DATA STAYS ON YOUR INFRASTRUCTURE. WE HAVE NO FINANCIAL INCENTIVE TO HARVEST, ANALYSE, OR MONETISE YOUR INFORMATION.

COMMITMENT_01

YOUR BUSINESS DATA IS YOURS. FULL STOP.

INVENTORY RECORDS, MACHINE EVENTS, HR DATA, FINANCIAL TRANSACTIONS, CUSTOMER INFORMATION — ALL OF IT LIVES ON INFRASTRUCTURE YOU OWN AND CONTROL. WE DO NOT HAVE ACCESS UNLESS YOU EXPLICITLY GRANT IT.

COMMITMENT_02

WE DO NOT SELL DATA. NOT EVEN A LITTLE BIT.

NO DATA BROKER RELATIONSHIPS. NO "ANONYMISED" USAGE ANALYTICS SOLD TO THIRD PARTIES. NO ADVERTISING PROFILES. NO EXCEPTIONS. NOT EVEN ON TUESDAYS.

COMMITMENT_03

NO TRACKING PIXELS. NO BEHAVIOURAL MAGIC.

OUR WEBSITE DOES NOT USE TRACKING PIXELS, BEHAVIOURAL ANALYTICS, OR COOKIE-BASED RETARGETING. WE DO NOT FOLLOW YOU AROUND THE INTERNET AFTER YOUR VISIT.

THE_STANCE

PRIVACY IS NOT A FEATURE WE ADDED. IT IS AN OUTCOME OF THE BUSINESS MODEL.

WHEN THE PRODUCT IS SOLD, NOT RENTED, THERE IS NO ECONOMIC REASON TO COLLECT MORE THAN WE NEED.

02 / WHAT_WE_COLLECT

THE HONEST
INVENTORY.

HERE IS EXACTLY WHAT WE COLLECT, WHY WE COLLECT IT, AND WHAT HAPPENS TO IT. NO VAGUE "WE MAY COLLECT" LANGUAGE. NO FIFTY-PAGE APPENDIX. JUST THE FACTS.

A

DATA_CLASS

WEBSITE INTERACTIONS.

WHEN YOU VISIT OUR WEBSITE (THE ONE YOU ARE ON RIGHT NOW), WE COLLECT MINIMAL INFORMATION TO KEEP THE SITE FUNCTIONAL AND UNDERSTAND GENERAL TRAFFIC PATTERNS.

PAGE VIEWS & REFERRING URL ANONYMOUS
BROWSER TYPE & DEVICE CLASS ANONYMOUS
COUNTRY-LEVEL LOCATION ANONYMOUS
TRACKING COOKIES NOT USED
THIRD-PARTY AD SCRIPTS NOT USED
B

DATA_CLASS

CONTACT FORM SUBMISSIONS.

IF YOU REACH OUT TO US THROUGH THE CONTACT FORM, WE RECEIVE WHAT YOU CHOOSE TO SHARE. WE USE IT TO RESPOND TO YOUR ENQUIRY. NOTHING MORE.

NAME & EMAIL ADDRESS PROVIDED BY YOU
COMPANY NAME (OPTIONAL) PROVIDED BY YOU
MESSAGE CONTENT PROVIDED BY YOU
ADDED TO MAILING LISTS NEVER
C

DATA_CLASS

THINGS WE EXPLICITLY DO NOT COLLECT.

WE THINK THE LIST OF WHAT WE DO NOT COLLECT IS MORE INTERESTING THAN WHAT WE DO. HERE IT IS:

KEYSTROKE OR CLICK HEATMAPS
SESSION RECORDINGS OR SCREEN CAPTURES
FINGERPRINTING (DEVICE, BROWSER, OR CANVAS)
CROSS-SITE TRACKING OR RETARGETING
SOCIAL MEDIA LOGIN DATA
PURCHASE HISTORY FROM OTHER PLATFORMS

PLAIN_ENGLISH

WE DO NOT FOLLOW YOU AROUND THE INTERNET.

YOU WILL NOT SEE PIVOTR ADS APPEARING IN YOUR SOCIAL FEED AFTER VISITING THIS PAGE. WE DID NOT INSTALL PIXELS TO MAKE THAT HAPPEN. WE DID NOT "INTEGRATE" WITH AD NETWORKS.

IF YOU SEE A PIVOTR AD SOMEWHERE, IT IS A COINCIDENCE. OR FATE. PROBABLY A COINCIDENCE.

03 / YOUR_BUSINESS_DATA

THE BIG ONE.

YOUR OPERATIONAL DATA — INVENTORY, FINANCE, PRODUCTION, HR, CRM, MACHINE TELEMETRY — NEVER TOUCHES OUR SERVERS. IT LIVES ON YOUR INFRASTRUCTURE. WE DO NOT HAVE A COPY, A BACKUP, OR A "JUST IN CASE" MIRROR.

STORAGE

YOUR DATABASE, YOUR SERVERS.

ARIA RUNS ON INFRASTRUCTURE YOU OWN — ON-PREMISE SERVERS, PRIVATE CLOUD, OR HYBRID EDGE. THE DATABASE IS UNDER YOUR CONTROL. WE DO NOT OPERATE, ACCESS, OR MIRROR IT.

DATABASE LOCATION: YOUR CHOICE
BACKUP SCHEDULE: YOUR DECISION
ACCESS CREDENTIALS: YOUR KEYS

ACCESS

WE CANNOT SEE YOUR DATA.

THIS IS NOT A POLICY DECISION. IT IS AN ARCHITECTURAL FACT. ARIA DEPLOYS TO YOUR ENVIRONMENT. WE DO NOT HAVE BACKDOORS, ADMIN OVERRIDES, OR "SUPPORT ACCESS" TUNNELS. IF YOU NEED SUPPORT, YOU GRANT ACCESS. YOU REVOKE IT WHEN DONE.

NO PERSISTENT REMOTE ACCESS
NO TELEMETRY PHONE-HOME
NO USAGE METERING

OWNERSHIP

IF YOU LEAVE, YOUR DATA STAYS WITH YOU.

THERE IS NO "DATA EXPORT" PROCESS BECAUSE THERE IS NOTHING TO EXPORT FROM US. THE DATA IS ALREADY ON YOUR SYSTEMS. IF YOU STOP USING ARIA TOMORROW, YOUR DATA DOES NOT GO ANYWHERE. IT IS ALREADY HOME.

NO DATA HOSTAGE SITUATIONS
NO EXPORT FEES
NO "30-DAY RETRIEVAL WINDOWS"

04 / DATA_PROTECTION

THE SECURITY
POSTURE.

SINCE YOUR BUSINESS DATA STAYS ON YOUR INFRASTRUCTURE, MOST OF THE SECURITY RESPONSIBILITY IS ALREADY IN YOUR HANDS — WHERE IT BELONGS. HERE IS WHAT WE DO ON OUR END.

WEBSITE ENCRYPTION.

ALL TRAFFIC TO AND FROM THIS WEBSITE IS ENCRYPTED VIA TLS. CONTACT FORM SUBMISSIONS ARE TRANSMITTED OVER HTTPS. THIS IS TABLE STAKES, NOT A FEATURE.

CONTACT DATA HANDLING.

CONTACT FORM SUBMISSIONS ARE STORED SECURELY AND USED ONLY TO RESPOND TO YOUR ENQUIRY. WE DO NOT ADD YOU TO MARKETING LISTS, NEWSLETTERS, OR DRIP CAMPAIGNS. REACHING OUT DOES NOT OPT YOU INTO ANYTHING.

SOFTWARE INTEGRITY.

ARIA RELEASES ARE DELIVERED THROUGH VERIFIED CHANNELS. PATCHES AND UPDATES ARE DOCUMENTED, AND CLIENTS CONTROL WHEN AND WHETHER TO APPLY THEM. NO SILENT BACKGROUND UPDATES.

NO PHONE HOME.

ARIA DOES NOT SEND USAGE DATA, TELEMETRY, OR DIAGNOSTIC INFORMATION BACK TO PIVOTR. THERE IS NO HIDDEN REPORTING LAYER. THE SOFTWARE RUNS LOCALLY AND STAYS LOCAL.

DATA RETENTION.

WE RETAIN CONTACT FORM SUBMISSIONS FOR A REASONABLE PERIOD TO SUPPORT THE ENQUIRY. WE DO NOT MAINTAIN LONG-TERM DATABASES OF VISITOR INFORMATION. WHEN DATA IS NO LONGER NEEDED, IT IS DELETED.

ACCESS SCOPE.

INTERNALLY, ACCESS TO ANY COLLECTED DATA IS LIMITED TO THE PEOPLE WHO ACTUALLY NEED IT — WHICH IS A VERY SHORT LIST. WE DO NOT HAVE A DEPARTMENT CALLED "DATA MONETISATION." WE DO NOT INTEND TO CREATE ONE.

05 / THIRD_PARTIES

WHO ELSE
IS INVOLVED.

WE USE A MINIMAL SET OF THIRD-PARTY SERVICES TO OPERATE THIS WEBSITE. HERE IS AN HONEST ACCOUNT.

HOSTING PROVIDER WEBSITE ONLY

OUR WEBSITE IS HOSTED ON A STANDARD HOSTING PLATFORM. THEY MAY LOG IP ADDRESSES AND REQUEST METADATA AS PART OF THEIR INFRASTRUCTURE. THIS DOES NOT APPLY TO ARIA OR YOUR BUSINESS DATA — ONLY TO THIS WEBSITE.

EMAIL DELIVERY CONTACT FORM

CONTACT FORM SUBMISSIONS MAY BE DELIVERED VIA A TRANSACTIONAL EMAIL SERVICE. THE SERVICE PROCESSES THE EMAIL; IT DOES NOT STORE, ANALYSE, OR PROFILE THE SENDER.

FONT DELIVERY TYPOGRAPHY

WE USE WEB FONTS SERVED FROM STANDARD CDNs. YOUR BROWSER MAY MAKE A REQUEST TO FETCH THESE FONTS. NO PERSONAL DATA IS TRANSMITTED FOR THIS PURPOSE.

WHAT_WE_DO_NOT_USE

SERVICES WE DELIBERATELY AVOID.

GOOGLE ANALYTICS OR ANY THIRD-PARTY ANALYTICS
FACEBOOK PIXEL OR META TRACKING
ADVERTISING NETWORKS OF ANY KIND
CUSTOMER DATA PLATFORMS (CDPs)
SESSION REPLAY TOOLS (HOTJAR, FULLSTORY, ETC.)
A/B TESTING PLATFORMS THAT PROFILE USERS

YES, WE REALISE THIS LIST READS LIKE A NORMAL COMPANY'S TECH STACK. THAT IS SORT OF THE POINT.

06 / YOUR_RIGHTS

WHAT YOU
CAN DO.

YOUR RIGHTS REGARDING DATA ARE STRAIGHTFORWARD. HERE THEY ARE, IN PLAIN LANGUAGE.

01

ASK WHAT WE HAVE.

YOU CAN REQUEST A COPY OF ANY PERSONAL DATA WE HOLD ABOUT YOU. GIVEN HOW LITTLE WE COLLECT, THIS WILL BE A SHORT EMAIL.

02

ASK US TO DELETE IT.

IF YOU WANT YOUR CONTACT INFORMATION REMOVED, TELL US. WE WILL DELETE IT. NO RETENTION ARGUMENTS, NO "ARE YOU SURE?" FLOWS.

03

ASK US TO CORRECT IT.

IF SOMETHING IS WRONG, LET US KNOW AND WE WILL FIX IT. THIS IS NOT A COMPLICATED PROCESS.

FOR ARIA USERS.

SINCE ARIA RUNS ON YOUR INFRASTRUCTURE, DATA RIGHTS FOR YOUR EMPLOYEES AND CUSTOMERS ARE YOUR RESPONSIBILITY TO MANAGE UNDER YOUR OWN PRIVACY POLICIES. WE PROVIDE THE TOOLS — ROLE-BASED ACCESS, AUDIT TRAILS, AND DATA MANAGEMENT CAPABILITIES — BUT THE GOVERNANCE IS YOURS.

THIS IS OWNERSHIP IN ACTION. THE GOOD KIND.

HOW_TO_REACH_US

QUESTIONS? CONCERNS? COMPLAINTS?

IF YOU HAVE ANY QUESTIONS ABOUT THIS PRIVACY POLICY OR HOW WE HANDLE DATA, CONTACT US THROUGH THE CONTACT FORM ON THIS WEBSITE OR WRITE TO US DIRECTLY.

PIVOTR TECHNOLOGIES PVT LTD

MARATHAHALLI, BANGALORE, KARNATAKA, INDIA

CIN: U62020KA2024PTC193295

UPDATES

WHEN THIS POLICY CHANGES.

IF WE MAKE MATERIAL CHANGES TO THIS POLICY, WE WILL UPDATE THE "LAST UPDATED" DATE AT THE TOP AND PUBLISH THE REVISED VERSION HERE. WE WILL NOT QUIETLY REWRITE IT AND HOPE NO ONE NOTICES.

FOR SIGNIFICANT CHANGES — LIKE IF WE EVER STARTED COLLECTING MORE DATA (WE DO NOT PLAN TO) — WE WOULD MAKE IT CLEAR AND VISIBLE.

THE_COMMITMENT

THIS POLICY EXISTS BECAUSE WE BELIEVE IN TRANSPARENCY. NOT BECAUSE A REGULATION FORCED US TO WRITE IT.

EVERY COMPANY SAYS THEY VALUE PRIVACY. WE BUILT A BUSINESS MODEL WHERE WE DO NOT BENEFIT FROM VIOLATING IT. THAT IS THE DIFFERENCE.

SYSTEM TERMS

USAGE TERMS, RESPONSIBILITIES, AND THE OWNERSHIP CONTRACT.

→ VIEW SYSTEM TERMS

SECURITY ENCLAVE

ACCESS BOUNDARIES, DATA SOVEREIGNTY, AND PERIMETER CONTROL.

→ VIEW SECURITY

INFRASTRUCTURE

DEPLOYMENT MODELS AND OPERATIONAL CONTROL.

→ VIEW INFRASTRUCTURE

CONTACT US

QUESTIONS ABOUT THIS POLICY? WE ARE REAL HUMANS.

→ GET IN TOUCH

CONTACT / DEPLOYMENT_CONSULT

PLAN YOUR
ARIA ROLLOUT.

Share your current setup and deployment goals. We will respond with licensing clarity, infrastructure fit, and practical next steps for your team.

RESPONSE WINDOW: 1 BUSINESS DAY
CHANNEL: TECHNICAL + COMMERCIAL HANDOFF
DEPLOYMENT MODES: ON-PREM / PRIVATE CLOUD

* REQUIRED FIELDS